Skip to content
English
Contact us
  • There are no suggestions because the search field is empty.

Troubleshooting and Repair | Laboratory Shakers

Identifying Common Issues, Quick Fixes, and When to Seek Professional Assistance

Applicable Models:

TS-OL-4E
TS-3D-4E
TS-RK-4E		  

🔍 Need More Information?

📂 Getting Started

📦 Setup & Installation

⚙️ Operating Procedures

🧰 Maintenance & Cleaning

📜 Warranty & Support

 

Problem: Shaker does not power up even when switched on

Cause:

  • The power cable is not connected.
  • The fuse is broken.

Fix:

  • Ensure the power cable is securely connected to both the shaker and the power outlet.
  • Check the fuse and replace it if necessary.

Problem: Error Code 'Er 01' is showing.

Cause:

  • Motor blocked
Fix:
  1. Press the speed control knob or timer control knob to stop the shaking.
  2. Restart the shaking with a reduced load.
  3. If shaking does not start, further reduce the load and try again.

Problem: Error Code 'Er 02' is showing

Cause:

  • Motor overspeed
Fix:
  1. Press the speed control knob or timer control knob to stop the shaking.
  2. Restart the shaking with a reduced load.
  3. If shaking does not start, further reduce the load and try again.

📞 Contacting Thermoline for Product Information and Support

When reaching out to Thermoline for product information, please have the Serial Number and any other relevant details on hand. The serial number can be found on a white sticker, typically located near the power socket.

For assistance, contact Thermoline Service:

Having this information ready helps us provide efficient and accurate support.