Thermoline outsources most service and repair work to a network of technicians and providers. Below is a list of these service providers we have used and recommend as your first point of contact.
Important Warranty Information
For any warranty-related repairs or support, please contact Thermoline’s service department first, rather than engaging a third-party service provider. Repairs or services arranged directly with third parties may not be authorised by Thermoline, and any associated costs could become your responsibility.
If you're uncertain about the process, reach out to Thermoline’s service team at service@thermoline.com.au. Be sure to include your product's serial number to confirm the appropriate next steps.
New South Wales |
Sharp Conditioning Solutions Riverstone NSW 2765 Ph: 1800 474 277 (1800 4SHARP) Email: enquiries@sharpcs.com.au |
South Australia
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John Bossy Refrigeration Melrose Park, South Australia 5039 Email: sales@johnbossyrefrigeration.com.au Phone: 08 8177 0761 |
Cool-Time Refrigeration and Air Conditioning Beverley SA 5046 Phone: 1300 266 584 email: service@cool-time.com.au |
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Western Australia |
Centigrade
Balcatta WA
Phone: 08 9240 1992
Email: service@centigrade.com.au
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Platinum Biomedical Services
Osborne Park WA
Phone: 1300 489 842
Email: info@platinumbiomedical.com.au
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Victoria |
SA Instruments Pty Ltd
Mount Waverley, Vic, 3149
Phone: 03 9543 5486
Mobile: 0419 342 463
Email: steven@sainstruments.com.au
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Condi Refrigeration
Knoxfield VIC
Phone: (03) 9800 5788
Email: con@condi.com.au
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Bellarine & Westcoast Refrigeration
Geelong VIC
Phone: 03 5244 0088
Email: sales@bellarinerefrigeration.com.au
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Queensland |
SRS Refrigeration
Brisbane QLD 4173
Phone: 07 3390 6752
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Edge Scientific (Northern NSW and SE QLD)
Drew Dixon
drew@edgescientific.com.au
+61 407 668 473
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Biotech (Electrical Only) Andrew Newbery Brisbane QLD 4000 +61 417 157 390 agnewbery@gmail.com |
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NB Trades & Services North Toowoomba QLD 4350 Phone: 07 4633 7244 email: service@nbtns.com.au |
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Alpha Cool Portsmith (Cairns) QLD 4870 Phone: 1300 325 742 Email: admin@alphacool.com.au |
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ACT |
O'Connor Commercial Refrigeration Mitchell ACT 2911 Phone: 02 6253 9444 Email: accounts@ocract.com.au |
Tasmania |
Imbros Cambridge TAS 7170 Phone: 03 6216 1500 Email: info@imbros.com.au |
Alice Springs |
ColdZap Alice Springs NT 0871 Phone: 08 8953 8848 Email: admin@coldzap.com.au |