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Service Contacts Australia Wide

Thermoline outsources most service and repair work to a network of technicians and providers. Below is a list of these service providers we have used and recommend as your first point of contact.

Important Warranty Information

For any warranty-related repairs or support, please contact Thermoline’s service department first, rather than engaging a third-party service provider. Repairs or services arranged directly with third parties may not be authorised by Thermoline, and any associated costs could become your responsibility.

If you're uncertain about the process, reach out to Thermoline’s service team at service@thermoline.com.au. Be sure to include your product's serial number to confirm the appropriate next steps. 

New South Wales

Sharp Conditioning Solutions

Riverstone NSW 2765

Ph: 1800 474 277 (1800 4SHARP)

Email: enquiries@sharpcs.com.au

Web: http://sharpcs.com.au/

South Australia

John Bossy Refrigeration

Melrose Park, South Australia 5039

Phone: 08 8177 0761

Email: sales@johnbossyrefrigeration.com.au

Web: https://www.johnbossyrefrigeration.com.au/

Cool-Time Refrigeration and Air Conditioning

Beverley SA 5046

Phone: 1300 266 584

Email: service@cool-time.com.au

Web: https://cool-time.com.au/

Western Australia

Centigrade

Balcatta WA

Phone: 08 9240 1992

Email: service@centigrade.com.au

Web: https://www.centigrade.com.au/

Hayward Engineering

Osborne Park WA

Phone: (08) 9242 3188

Email: admin@mediquip.com.au

Web: https://www.mediquip.com.au/

Victoria

SA Instruments Pty Ltd

Mount Waverley, Vic, 3149

Phone: 03 9543 5486

Mobile: 0419 342 463

Email: steven@sainstruments.com.au

Web: https://sainstruments.com.au/

Condi Refrigeration

Knoxfield VIC

Phone: (03) 9800 5788 

Email: con@condi.com.au

Web: https://condi.com.au/

Bellarine & Westcoast Refrigeration

Geelong VIC

Phone: 03 5244 0088

Email: sales@bellarinerefrigeration.com.au

Web: https://www.geelongrefrigeration.com.au

Queensland

SRS Refrigeration (Refrigeration Only)

Brisbane QLD 4173

Phone: 07 3390 6752

Email: service@srspl.com.au

Web: https://www.srspl.com.au/

Biotech (Electrical Only)

Andrew Newbery

Brisbane QLD 4000

+61 417 157 390

Email: agnewbery@gmail.com

NB Trades & Services

North Toowoomba QLD 4350

Phone: 07 4633 7244

Email: service@nbtns.com.au

Web: https://www.nbtns.com.au/

Alpha Cool

Portsmith (Cairns) QLD 4870

Phone: 1300 325 742

Email: admin@alphacool.com.au

Web: https://www.alphacool.com.au/

ACT

O'Connor Commercial Refrigeration

Mitchell ACT 2911

Phone: 02 6253 9444

Email: accounts@ocract.com.au

Web: http://www.ocract.com.au/

Tasmania

Imbros

Cambridge TAS 7170

Phone: 03 6216 1500

Email: info@imbros.com.au

Web: https://imbros.com.au/

Alice Springs

ColdZap

Alice Springs NT 0871

Phone: 08 8953 8848

Email: admin@coldzap.com.au

Web: https://coldzap.com.au/