Hotplate Stirrers | Troubleshooting

Applicable Models:
THS-135
THS-185

Error Code: Er1

Cause:
Short circuit in the external temperature sensor (PT1000).

Fix:

• Replace the PT1000 sensor.
• Restart the device to resume normal operation.

Error Code: Er2

Cause:
Open circuit in the internal temperature sensor (PT1000).

Fix:

• Restart the device to resolve the issue.

Error Code: Er3

Cause:
Short circuit in the internal temperature sensor (PT1000).

Fix:

• Restart the device to correct the error.

Error Code: Er4

Cause:
Excessive temperature of the device.

Fix:

• Power off the device.
• Allow the unit to cool down completely.
• Restart the device once cooled.

Error Code: Er5

Cause:
Motor failure.

Fix:

• Reduce the sample size to prevent overloading.

Contacting Thermoline for Product Information and Support

When reaching out to Thermoline for product information, please have the Serial Number and any other relevant details on hand. The serial number can be found on a white sticker, typically located near the power IEC socket.

For assistance, contact Thermoline Service:

• Phone: +61 2 9604 3911
• Email: service@thermoline.com.au

Having this information ready helps us provide efficient and accurate support.